FAQ
❓ Frequently Asked Questions (FAQ)
1. Are your products available for purchase online?
Currently, our Print‑on‑Demand (POD) items are displayed as “Preview Only (Not for Sale Yet)”. They are shown for inspiration and storytelling purposes while we update our business classification. Physical products such as leather goods, souvenirs, and travel items are available for purchase directly in our Florence shop.
---
2. Where is your shop located?
Googift’s Florence is located at Via Ghibellina 196 R, CAP 50122, Florence, Italy. We welcome visitors to explore our handmade gifts, leather goods, and cultural souvenirs.
---
3. Do you ship internationally?
At this time, online shipping is not enabled for POD items. Once sales are activated, we will offer shipping within Italy, across the EU, and internationally through trusted Print‑on‑Demand partners.
---
4. Can I return or exchange an item?
- In‑store purchases: Returns are accepted within 14 days with the original receipt, provided items are unused and in original packaging.
- Preview‑only POD items: Not eligible for return or refund, as they are not yet available for sale.
---
5. How can I contact you?
You can reach us at:
Email: googifts.florence@gmail.com
Address: Via Ghibellina 196 R, Florence, Italy
---
6. What makes Googift’s Florence unique?
Our shop blends tradition, artistry, and emotional storytelling. Collections such as Jaisha’s Courage Collection are designed to inspire kindness, courage, and legacy through gifts that carry meaning beyond material value.
---
7. Do you offer personalized or custom items?
Yes, we occasionally create personalized souvenirs and leather goods. For inquiries, please contact us directly via email or visit our shop in Florence.
---
8. Will the online shop include POD items in the future?
Yes. Once our ATECO code update is complete, POD items will be available for purchase online with secure checkout, shipping options, and customer support.